Shipping policy

Free standard US & Canada shipping

We currently ship to customers in the United States and Canada. Standard shipping is free on all US and Canadian orders, with no minimum spend. Applicable taxes, if any, are shown separately at checkout. We do not currently offer an express delivery service.

Production and delivery estimates

Each poster and canvas is made to order through Printful. Allow approximately 2–5 business days for production. US standard shipping typically takes a further 3–4 business days (about 5–9 business days total). For Canada, allow a further 3–10 business days for standard shipping (about 5–15 business days total). Cross-border shipments can take 5–20 business days after production, and remote destinations or customs delays may take longer. These are estimates, not guaranteed arrival dates; the estimate provided for your individual order takes priority. Business days exclude weekends and public holidays.

If we cannot ship within the applicable promised timeframe, we will notify you and provide the delay-consent or cancellation/refund options required by law. Orders may arrive in separate packages at no extra standard shipping charge. Tracking is provided when available.

Currency, taxes and cross-border deliveries

All prices and checkout totals are in USD. Your payment provider may charge currency conversion fees. Free standard shipping covers the shipping charge; it does not mean tax-free shopping. Applicable taxes collected by us are shown at checkout. Fulfillment location depends on product availability. Where an order is shipped across a border and import duties, taxes or carrier clearance charges are not prepaid, these may be payable by the recipient. Contact us if you need clarification before ordering.

Check your address

Please check your shipping address before paying. To request a correction, email canvasprig@gmail.com immediately with your order number and corrected address. We can only make changes while the order is still editable; a request is not confirmed until we acknowledge it. Address changes are usually not possible after shipment.

If a package is returned because of an incorrect or incomplete address supplied by the customer, or because it was unclaimed, additional reshipping charges may apply. We will confirm any charge before reshipping. Original free standard shipping does not include a second shipment needed because of these circumstances. Our own fulfillment errors will be handled without an additional charge to you.

Missing or damaged orders

Please contact us promptly if there is a problem. For a missing package, please contact us within 7 calendar days after the latest estimated delivery date whenever possible. For damage, defects, incorrect or missing items in a delivered package, please contact us within 2 calendar days whenever possible. These requests do not limit your legal rights. See our returns and refunds policy for full details.

Questions? Contact us.